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Which wizard do I go to for what kind of problem? How long will it take
for them to respond?
All wizards can be reached via email at email@example.com. To address a particular wizard, put their name in the subject or body of your letter.
o WhiteWizard -- Head wizard. Owner of the MUCK. Primarly for escalation purposes, rarely useful to contact directly.
o BlackWizard -- Player relations, policy enforcement. Rarely, if ever, available to users.
o StyxWizard -- Building management. Ask 'helpstaff' your question *before* speaking to this busy wizard. See the building policy and the building bulletin board (tport BuildingPermits) for more information.
Building approval turn-around time varies from weeks to months, depending on the crunch.
o GreyWizard -- Policy enforcement; also decision-maker regarding whether particular email addresses are considered valid or invalid for registration purposes. Available several times a month. Response time 7-10 days.
o JadeWizard -- Policy enforcement, conflict management, harassment, minors, password requests, MUCK information, and misc. Read 'cinfo JadeWizard' before asking questions. Technical questions must go to 'helpstaff'. Available daily. Response time 0-3 days. Email firstname.lastname@example.org if needed.
o BlueWizard -- Not available to users. This wizard is a programmer who assists in the implementation and maintenance of MUCK features. Comes online once or twice a quarter.
Check wizard status with the 'wizzes' command.
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